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THE WORST IN CUSTOMER SERVICE. CONFUSING WEBSITE. A MONOPOLY ON THE PEOPLE. ARGUING FOR EVERY PENNY THEY CAN GET. SHAME ON YOU!! I went to the website to disconnect service. I thought I took care of it but they said I cancelled it and I should have called them by phone...
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2.5
#1045499
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I think this energy company is awefull how the treat there customers!! I became jobless, and did all i could to pay my past due ammount. But because the fact of a returned item fee, they did not even wanted to set up a payment plan.. Even though my statement stated...
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Anonymous
Anonymous

You're getting​ a service, stop paying for the service, the service stops. Where now did you want the sympathy applied? Distributable electricity isn't free to produce. What s...

#897672
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OMG. We have been customers for years. We were having a rough month financially and called to make sure we were on the levelized billing, and the NV Rep tells my wife, "because you have been such great customers, NV energy was going to defer a month payment." Blank...
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1.4
#825565
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Oh boy - where to start. NV energy phone reps are people who were too rude and uncivil to work at the DMV - they are condescending and will try to talk over you. They are incapable of understanding simple questions - they obviously work off a script. And now solar...
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1.7
#791658
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My power went off at 5:30 a.m. 8/17/2015. Power was only off for a few seconds, but my clocks all have to be reset every time this happens. Power was going off like this in my area several times a week for months only at 9:30 p.m. That finally was repaired. Now it...
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I didn't like
  • Undependable service
#684279
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Resolved

In August I began the process of putting a $20,000 solar panel system on my roof so that I could eliminate my power bill with NV Energy. The installation of the panels was completed and the application for Net Metering Installation filled out and sent back to NV...
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Anonymous
Trixie

I ran into the exact same problem only except Colleen was 'going on' vacation, she had not left yet, and Derek well his voice mail box was still full,and this was September of...

1.0
#557453
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I have billing issue, when I called Nevada Energy I just got a very rude attitude female customer service staff whom said that's the way company charge and nothing can do about it. So I told her that NV Energy charged the credit I have almost a week before due date and...
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#466738
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Recently, I contacted NV Energy to ask why my power had been shut off when I had made the payment before the due date. Eventually, the second person I spoke to told me it was because our deposit had been applied to a previous bill, and we needed to re-deposit $180...
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Anonymous
anon

Too many racist blacks working for NV energy

Anonymous
Brad

*** ***, i paid my bill and they still came out and shut our power off with my 2 month old infant in the house. Now their demanding 200. Deposit and a 40. Reconnect fee. No wo...

Santa Claus, Indiana
#221747
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NV Energy - Power outage westleigh las vegas

NV Energy
#1098423
Live in old neighborhood one section of it seems to losr power and for yeard they have not corrected they take yout money inflate thr rates and dont care who they screw
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Nv Energy Residential Electricity Supply Review

NV Energy
#1001729
1.9
Details
Utility bill sky rocketef new rates added to old rates are double and added to old rates. No one answers the phone. Where can one go to file complaint?
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Nv Energy Residental Services Review

NV Energy
#703546
1.0
Details
I fell on hard times. No payment plan offered, shut off my power as SOON as it was a degree under 105. They're a ruthless monopoly and need a competitor.
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