I think this energy company is awefull how the treat there customers!! I became jobless, and did all i could to pay my past due ammount. But because the fact of a returned item fee, they did not even wanted to set up a payment plan.. Even though my statement stated...Read more
OMG. We have been customers for years. We were having a rough month financially and called to make sure we were on the levelized billing, and the NV Rep tells my wife, "because you have been such great customers, NV energy was going to defer a month payment." Blank...Read more
Oh boy - where to start. NV energy phone reps are people who were too rude and uncivil to work at the DMV - they are condescending and will try to talk over you. They are incapable of understanding simple questions - they obviously work off a script. And now solar...Read more
Nv Energy Residental Services Review
I fell on hard times. No payment plan offered, shut off my power as SOON as it was a degree under 105. They're a ruthless monopoly and need a competitor.
My power went off at 5:30 a.m. 8/17/2015. Power was only off for a few seconds, but my clocks all have to be reset every time this happens. Power was going off like this in my area several times a week for months only at 9:30 p.m. That finally was repaired. Now it...Read more
I didn't like
- Undependable service
In August I began the process of putting a $20,000 solar panel system on my roof so that I could eliminate my power bill with NV Energy. The installation of the panels was completed and the application for Net Metering Installation filled out and sent back to NV...Read more
I have billing issue, when I called Nevada Energy I just got a very rude attitude female customer service staff whom said that's the way company charge and nothing can do about it. So I told her that NV Energy charged the credit I have almost a week before due date and...Read more
Recently, I contacted NV Energy to ask why my power had been shut off when I had made the payment before the due date. Eventually, the second person I spoke to told me it was because our deposit had been applied to a previous bill, and we needed to re-deposit $180...Read more
Santa Claus, Indiana
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