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Summary of Nv Energy Customer Service Calls

129 TOTAL CALLS
97% SUCCESSFUL CONNECTIONS
04:01 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Nv Energy to Ask about:

Payments and Charges:

  • “Bill error”
  • “Payment arrangement”
  • “Payment question”

Staff:

  • “To start new service”
  • “New service”

Activation/ Cancellation:

  • “Cancel services”

Account:

  • “Balance”
  • “Account balance”
  • “New account”

Request for Information:

  • “How to program thermostat”

Other:

  • “Need power hookup”
  • “Change of address”
  • “Corte de servisio”

Nv Energy Rating Stats

1.7 out of 5 stars
based on 8 reviews
See all 18 reviews

Rating stats

  1. 4 reviews
  2. 4 reviews
  3. 0 reviews
  4. 0 reviews
  5. 0 reviews

About Nv Energy

Top 5 Nv Energy Services

Customer Care, Residential Electricity Supply

Top 5 Nv Energy Products

Account

Top 5 Dislikes about Nv Energy

Undependable service

Summary

NV Energy provides electricity to 2.4 million electric citizens on the area that covers near 45,000 square miles, including such cities as Las Vegas, Henderson, Reno-Sparks and Elko. The company has served energy needs of people in Nevada during a century. Using sustainable energy technologies, the company offers qualitative services for competitive prices. It constantly develops a breadth of energy services and product options that maximize its efficiency and improve reliability. Its products and services include special assistance programs, such as Third Party Protection that helps to prevent disconnects due to missed payments, or Assistance for Senior and Disabled Customers.
NV Energy was listed on the New York Stock Exchange as one of the fastest growing energy companies.

Nv Energy reviews and complaints

Nv Energy is ranked 70 out of 844 in Utility category

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Nv Energy Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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